Refund policy

Request a return within 30 days of delivery by emailing Nastech2112@gmail.com with your order number and item details. Wait for return authorization and destination instructions before sending a package.

Change-of-mind returns must be unused, in original packaging, and include the supplied accessories. Customers pay return shipping for these returns. Opened or used earbuds are not eligible for change-of-mind returns.

For a damaged, defective or incorrect item, contact us with a description and photos where possible. The unused-item restriction does not prevent reporting these problems. NAS Gadgets covers necessary return shipping for confirmed damaged, defective or incorrect items. We will provide instructions after reviewing the issue.

After receiving and inspecting an authorized return, we will notify you of the outcome. Approved refunds are issued to the original payment method within 10 business days. Your payment provider may take additional time to post the refund. Original shipping charges are not refunded for change-of-mind returns; they are refunded for a confirmed damaged, defective or incorrect order returned in full. No restocking fee applies.

Do not ship returns directly to the supplier without instructions from NAS Gadgets.